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Re: Question on patient rights
From: anonymous@obgyn.net
Thu, 14 Oct 1999 11:16:09 -0500 (CDT)
Thanks for your thoughts, but still i am left with the medical problem
that needs the surgery!
At Thu, 14 Oct 1999, Patti Tessler, FNP wrote:
>
>At Thu, 14 Oct 1999, anonymous@obgyn.net wrote:
>>
>>What can we as patients do to see that we get the medical care we need,
>>as decided by our physicians? In other words, what can we as the
>>consumer do to take some of the power away from HMO's and put it back
>>with the medical people. My insurance company denied my surgery, a
>>surgery that my physician and I had thoroughly discussed, and both of us
>>agreed it was the best option. Insurance co would only go for a lesser
>>surgery, which has not solved the basic problem.I have e-mailed my state
>>rep and the insurance co about this, and plan to continue to loudly
>>protest the insurance companies right to make my medical choices. What
>>else can we do?
>
>In my humble opinion, following the Congressional debate about managed
>care legislation, such as the Norwood/Dingell bill, is one long-term
>approach to the problem. Talk to your representatives in Congress about
>these issues.
>
>Short-term, you might 1) call your state insurance department to lodge a
>formal complaint; 2) determine the grievance and internal/external
>review process, if any, available through your HMO; 3) let your human
>resources department (or whoever arranged for you to be insured via this
>HMO) know that you're unhappy with the care provided.
>
>I'm glad to read that you're a fighter. I believe that more people need
>to complain loudly about these problems.
>
>--
>Patti Tessler, BSN, MSN, RN, CS
>Family Nurse Practitioner
>
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