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Re: Are There Any Rights for Pts re:Surgery?
From: anonymous@obgyn.net
Thu, 14 Oct 1999 04:29:15 -0500 (CDT)
YOU DO HAVE RIGHTS! You have the right to good medical care, you have
the right to be respected and treated with dignity. However, in this
age of HMO care, insurance companies seem to have taken over our medical
care. It sounds like the problem here is the physician and his staff.
Is there another physician you can see? You should be able to have the
surgery you need, but you also should feel comfortable with the care you
receive
At Wed, 13 Oct 1999, Ronna wrote:
>
>Do pts have any rights in regarding the tx for out pt surgery?
>
>I have been puting off the need for a hemorrhoidectomy....I am very much
>afraid of this surgery. This has been going on for a 1 1/2 years. My
>doctor understands my fear. He doesnt deny the post-op is painful.And
>he doesnt deny the fact that at one time this surgery was an "inservice"
>with a 3 day stay and a morphine drip.
>
>Now this surgery...is an out pt service.I asked my doctor if there was
>any way I could stay overnight....his answer was"insurance companies
>dont allow it"
>
>I have called my insurance company and they told me they would allow a
>"23 hour stay"
>
>At my following appt.....I told my doctor what my insurance company told
>me.......he then answer me...."that the hospital doesnt approve a 23
>hour stay for this type of surgery......."then he added ...."if pain was
>so servere then hosptial wouldnt let me leave....but there was no way
>hospital would approve stay....even if I needed a foley cath for urinary
>retention." He then said, to call hospital myself to hear it.
>
>Well I did. They were very nice ,in telling me, that my doctor( they
>asked for the Dr's name) could approve whatever I needed. They also
>asked what type of insurance I had......it is a Local teamster
>insurance(majpr medical)..which is not an HMO. Hospital even
>said.....they are easy to deal with......( I already knew they had said
>it would be ok)
>
>I called doctors office today to scehdule a date for surgery . I told
>the receptionist......what I was told......she then in a very snippy
>way....told me there would be "no way Dr. So-So would approve a 23
>hour.......,he never has and nevre will" she then added ..I know the
>surgery you are having.....there is no need to stay over
>night"......Your rectum will hurt a little....blah,blah blah. Well...I
>wasnt born yesterday,and that was not true what she was telling me. (I
>happen to be nurse)The she said "I have 2 other people waiting on
>hold...."
>At that point I knew this was going no where.....she said talk to the
>doctor at your next appt in Nov..."but I am telling you now.....in the
>100 years(yes 100 years) I have worked with this doctor......he wont do
>it"
>
>Well.....now as the "pt" I feel totaly defected.....I am almost afraid
>to bring up the subject again in fear....of being a "diffcult pt".I am
>not even sure I should continue to request .....what I feel and know be
>approved.The hospital said ok...insurance said ok.....but it seems it is
>the doctor ( and staff)...who is making this diffcult.I am really back a
>square one.....
>
>I almost feel like not going ahead this surgery..It has taken me so long
>to say "yes" in going ahead with this surgery. This doctor is a good
>surgeon. I am not concerned with his skills.
>I am afraid of the pain and of any complications that can come up the
>first 24 hours......why should I have to end up back in hospital that
>evening because of a complication...when I could be allowed this stay of
>"23 hours"
>I once had a complication regarding out- pt surgery and ended up in
>ER......came home that same night with a foley cath and told to see my
>doctor in morning....I am so afraid of this happening again.
>
>Dont pt's have ANY RIGHTS, in regard to this matter?
>
>Any advice would be greatly appreciated.......ANYTHING!
>
>--
>Ronna
>
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