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why do medical secretaries ask so many nosy questions?

From: anon (anonymous@obgyn.net)
Thu, 3 Oct 2002 14:31:00 -0500 (CDT)


This is not really a medical question, but I'd like a doctor to answer if possible. I suspect that I have an anal fissure, maybe something nastier, so I called a proctologist recommended to me by the person who is going to do my pelvic floor reeducation. The secretary started asking me a hundred and one questions about my bottom - am I bleeding, what does it look like, why am I calling this particular doctor, etc. I eventually PERSUADED this woman to give me an appointment; I had the impression that I was wasting HER time with what, she says, are "probably only hemmorhoids." Needless to say that the telephone inquisition surely went on in a full waiting room...

What are the limits of office staff? Does this kind of busybodiness help anyone? I have a problem, want to see a specialist, not a family practitioner, and I wanted to just give up and hang up on this woman! Should I mention this to the doctor when I see her?




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