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Re: Follow up or not follow up: Has this ever happened to you and what do you think?

From: Robin (anonymous@obgyn.net)
Sat, 23 Mar 2002 10:36:22 -0600 (CST)


At Fri, 22 Mar 2002, M. Kelly Shanahan, MD, FACOG wrote: >
>At Fri, 22 Mar 2002, Anonymous wrote:
>>
>>I actually like my doctor very much. He has been very good to me. He
>>has done a number of nice things for me including coming to the hospital
>>in the middle of the night, when he was not on call, so that he could
>>personally deliver my baby (I would have never asked him to do that, nor
>>would I have expected him to do that). He never even charged me for the
>>delivery, after doing this. He is an excellent physician, the problem
>>in this case is his office staff. I am sure that he tells them to call
>>and they just drop the ball. I have heard him get after them a couple
>>of times. I think he just needs to find a good office staff. From what
>>I have observed in this particular office, most of the staff just wants
>>to sit around and chit chat.
>>
>Then you should call and speak with -- or at least write a note to --
>your doctor, expressing your frustration with teh office staff. You doc
>probably doesn't know the staff isn't following thru

I agree that you should call and speak with the MD or at the least, write a letter to him, and mark it personal and confidential.

Just prior to being diagnosed with Endometriosis, I called my GYN to tell him the pain was increasing. His nurse called me and said, "Live with it!" I kid you not. I was floored, as I just knew my GYN would not say that. I immediately hung up and called back, asking to speak with my MD. His nurse called me back and told me he was busy and couldn't speak with me. I told her to have him call me when he had a moment. He did, and the following day, she was transferred out of the office to a satellite office about 45 minutes away! My Dr. was so apologetic and thankful that I let him know what was going on, as if I didn't tell him, he wouldn't know. I later found out, I was not the first one she did this to.

So, do call your MD and let him know what went on.

--
Robin

> >-- >M. Kelly Shanahan, MD, FACOG

--
I'm not a Dr. or any type of Medical Professional.
Please consult your with your own MD for advice and treatment.
No private emails, please.



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