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Re: Follow up or not follow up: Has this ever happened to you and what do you think?From: Pam (anonymous@obgyn.net)Sat, 23 Mar 2002 06:44:07 -0600 (CST)
At Fri, 22 Mar 2002, M. Kelly Shanahan, MD, FACOG wrote: > >At Fri, 22 Mar 2002, Anonymous wrote: >> >>I actually like my doctor very much. He has been very good to me. He >>has done a number of nice things for me including coming to the hospital >>in the middle of the night, when he was not on call, so that he could >>personally deliver my baby (I would have never asked him to do that, nor >>would I have expected him to do that). He never even charged me for the >>delivery, after doing this. He is an excellent physician, the problem >>in this case is his office staff. I am sure that he tells them to call >>and they just drop the ball. I have heard him get after them a couple >>of times. I think he just needs to find a good office staff. From what >>I have observed in this particular office, most of the staff just wants >>to sit around and chit chat. >> >Then you should call and speak with -- or at least write a note to -- >your doctor, expressing your frustration with teh office staff. You doc >probably doesn't know the staff isn't following thru > >-- >M. Kelly Shanahan, MD, FACOG >S. Lake Tahoe, CA >
I agree that you should speak with your doctor. I experienced a similar
problem and liked the doctor, so was reluctant to find a new one. I
spoke with him, and he immediately made changes in office procedures and
workflow.
>author of "Your Over-35 Week-by-Week Pregnancy Guide"
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