Re: TECHTALK digest 187

From: James Kinter (jim@leandercomputing.com)
Tue, 26 Dec 2000 17:39:44 -0600


>PROBLEM SYMPTOMS:
>The normal problem is that lines 1 & 2 appear to have gone off hook but
>present no dial tone in the house. If you call either number you hear
>ringing but it never rings at the house.
>
>A variant of the above is that once any call is made to either line, it
>rings in the house and then both lines work again.
>
>Today's symptom is a bit weirder. No dial tone is present on either line.
>If someone calls, it rings but when you answer you get silence at both ends.
>TELEPHONE COMPANY RESPONSES:
>Usually the problem has disappeared by the time the phone company
>technician arrives.

I had the EXACT same symptoms when I first moved out here to the sticks (Leander TX) and they still had the 40 year-old wiring in place. From what I could drag out of a SWBT tech was that excess humidity would get into the splices and ?short? the pair (enough to drop the voltage, but not enough to whack the circuit completely). After that I went and counted, I had 8 splices (the bulky black plastic "containers" in between telephone poles), and 3 were in the section right in front of the house alone! . EVERY time it rained, a handfull of us down this end of the street (opposite of the C.O.) would lose our phones. And the weird part was I would lose my phone OR my fax line, but not usually both at once! When SWBT was ramping up for DSL in this area, they ran a whole new run of copper cabling from one end of the street to the other, taking about a week to tie everyone in. Ever since they tied my house onto the new cable and removed the old, I havent had the phones go dead ONCE!

>Over the last two years I have gotten them to change various parts of the
>system including the multiplexor at my house and the line card that it
>talks to in a wiring cabinet about two blocks away.

Sounds like they did everything BUT the cable..... I would look and see which way your line runs from your "pole" towards the C.O. and see how many splices (in between poles) are there.

>COMMENTS? Other than that I have way too many phone lines!!! And too much
>wire in the attic!

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