Re: Denial for

From: Gail Waldby, MD (gwaldby@willinet.net)
Sun Oct 31 08:37:57 1999


The reason that these don't always work is because these are often the same patients who are collection problems--so they just refuse to sign for these letters. That is why you are also advised to send plain letters. Patients are most likely to open letters in regular sized (not business sized) plain ordinary envelopes hand addressed in hand writing (such as by your secretary). Of course, you have no proof that they got this kind of letter but it is more likely that they actually did.

Sometimes, this little jolt will also get them talking to you again about why you recommend surgery. Gail Waldby, MD Huron SD

DoctorJoe@aol.com wrote:

> In a message dated 10/31/99 10:07:17 AM, webmidwife1@home.com writes:
>
> << I would think you still would want the certification of receipt a
> certified mail suggests. I wouldn't trust the regular mail when
> informing someone of something serious such as dismissal, or a serious
> medical condition. I agree, certified mail and regular mail might be an
> effective way to go. >>
>
> Let's modify that to CERTIFIED MAIL: RETURN RECEIPT REQUESTED. And it should
> be to a home address, if possible.
>
> Joe P.





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