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Re: Client Satisfaction Form From: Ronald E. Ainsworth (ainsron@msn.com) Tue May 11 00:46:48 1999 Messages sorted by: [ date ][ thread ][ subject ][ author ] Next message: Dr Eberhard W Lisse: "Re: Anaesthesia for emergency C-Section" Previous message: Rafael Haciski, MD: "Re: Client Satisfaction Form" In reply to: Betsy Hyde: "Client Satisfaction Form" Next in thread: Pat Sonnenstuhl: "Re: Client Satisfaction Form" This is from an article on PDR.net, arrange the questions in a format that allows check-off Yes/No answers with some additional space if they want to amplify further. Patient satisfaction survey: Sample questions When arranging the appointment and entering the clinic ... It was easy to call the clinic and schedule an appointment. The time needed to schedule ahead for an appointment was what I expected. The waiting time in the clinic before the appointment was what I expected. When I was seen by the medical staff ... The MD/CNM/PA was willing to listen and answer my questions. The physician and CNM/PA communicated well to each other. I received an adequate explanation and information about my condition and its treatment. After my exam was finished ... The charges were what I expected. I understood the clinic billing procedures. The billing staff was helpful and knowledgeable about my insurance forms and questions. Overall ... I was satisfied that I received the most value for my time and money. I was treated with dignity and respect by the staff. I will recommend my clinician to family and others. I would like to see the following changes and improvements (briefly explain). At Mon, 10 May 1999, Betsy Hyde wrote: > >Does anyone have a client satisfaction form which they would share with me? >I am in charge of setting up a system of assessing satisfaction w/ our >practice. > >-- >Betsy Hyde CNM >Branford, CT > -- Ronald E. Ainsworth, MD, FACOG Paradise, CA, Private Practice 20 yrs. Next message: Dr Eberhard W Lisse: "Re: Anaesthesia for emergency C-Section" Previous message: Rafael Haciski, MD: "Re: Client Satisfaction Form" In reply to: Betsy Hyde: "Client Satisfaction Form" Next in thread: Pat Sonnenstuhl: "Re: Client Satisfaction Form"

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