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Re: Bad NewsFrom: D. Ashley Hill (dahmd@cfl.rr.com)Sat Oct 29 17:33:15 2005
We may assume that patients prefer face-to-face communication when receiving bad news, but I've had patients tell me that they would rather "hear it right away" than wait (even for a day) to see me in the office. Folks are used to communicating with email and voicemail and telephone, so I don't think most patients would mind a phone call as long as the physician is kind and informative. Also, some patients have child-care issues or can't leave work for a spur of the moment office visit. For some patients a phone call is a much more effective and appreciated method of dealing with bad news. It depends on the patient and the circumstances. Ashley
-- D. Ashley Hill, MD Associate Director Department of Obstetrics and Gynecology Florida Hospital Family Practice Residency and Loch Haven Ob/Gyn Group Orlando, Florida
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