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Re: Office: no show appointmentsFrom: D. Ashley Hill, MD (dahmd@cfl.rr.com)Fri Mar 8 13:24:32 2002
At Fri, 8 Mar 2002, Joanne Bulley, MD wrote: > >I think as long as you have a policy posted that no shows will be billed >- then you can bill them... So far I haven't - but there are a few >patients that have been told (when they call to re-schedule) that they >will be billed if they no show again... I don't think wwe have had to >invoke it. I thought about this, but it's such bad PR, and the expense of collecting it is probably not worthwhile. A major problem is when new patients no-show. They have no loyalty to the practice because they have never met the staff or providers. Many practices book longer appointments for new patients, meaning it's a double hit when they no-show. Further, try to bill a patient who has never been to your office! I can't imagine just not showing up for an appointment. Thanks, Ashley
-- D. Ashley Hill, MD Associate Director Department of Obstetrics and Gynecology Florida Hospital Family Practice Residency Orlando, Florida
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