Office: no show appointments

From: D. Ashley Hill, MD (dahmd@cfl.rr.com)
Thu Mar 7 19:21:41 2002


Fellow listers:

How do you handle patients who do not show for appointments? I'm writing about true no-show patients, not those who cancel, even with short notice. We only see four patients per hour, so patients who no-show have a significant impact on revenue. We call all patients the day or two prior to the appoinment to remind them. Does anyone have any other tricks? Thanks,

Ashley

--
D. Ashley Hill, MD
Associate Director
Department of Obstetrics and Gynecology
Florida Hospital Family Practice Residency
Orlando, Florida




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