-VISIT OUR OTHER FORUMS- OB-GYN-L Ultrasound Ultrasound History Fibroid Forum Physicians-in-Training Tech Talk OBSTET-L (portuguese) OBGIN-L (spanish) Nursing

Re: TeleVox attn Rafael From: K Dew (kdew@bellsouth.net) Wed Feb 28 05:20:29 2001 Messages sorted by: [ date ][ thread ][ subject ][ author ] Next message: Kathi Wilson: "Re: Gel, Pit, & VBAC tragedy" Previous message: Efrain Ramirez: "Re: Gel, Pit, & VBAC tragedy" In reply to: Rafael Haciski MD: "Re: TeleVox" Next in thread: D. Ashley Hill, MD: "Re: TeleVox attn Rafael" Reply: D. Ashley Hill, MD: "Re: TeleVox attn Rafael" I too find a 50% no-show rate very high. You might consider the things mentioned by Ashley. One way to find out how the front office handles appointments, directions and such would be to have a female friend or perhaps a nurse with whom you get along well call the office and pretend to be a new patient. She could then "give grades" on courtesy, helpfulness etc. Kevin -----Original Message----- From: ob-gyn-l@obgyn.net [mailto:ob-gyn-l@obgyn.net]On Behalf Of Rafael Haciski MD Sent: Wednesday, February 28, 2001 2:38 AM To: Multiple recipients of list OB-GYN-L Subject: Re: TeleVox Ashley, It's actually the sad state of affairs in these parts. We are very conveniently located, give detailed descriptions, send them practice info before the visit, including map, and call them the day before. Usually the hard-core infertility patients (with voluminous records forwarded to us before visit) all show up, it's the younger patients, primarily for GYN visits that fail to show most often. (about 85% of our practice is infertility, rest are GYN) Rafael Rafael Haciski, MD FACOG Gynecology & Infertility Assoc. Baltimore MD http://www.ivf-md.com > From: dahmd@cfl.rr.com (D. Ashley Hill, MD) > Reply-To: ob-gyn-l@obgyn.net > Date: Tue, 27 Feb 2001 23:21:20 -0600 > To: Multiple recipients of list OB-GYN-L <ob-gyn-l@mail.medispecialty.com> > Subject: Re: TeleVox > > At Tue, 27 Feb 2001, Rafael Haciski MD wrote: >> >> We have our patient coordinator call our new patients the night before, >> sometimes the morning of the visit and despite assurances that they are >> coming, we still have a 50% no-show rate for new patients - very >> frustrating. >> > Rafael- This is a pretty high no-show rate. I would be concerned about > things like poor communication skills by your scheduling staff, > difficulty finding the practice, or a practice location that makes it > inconvenient to visit. Of course, it could just be that you live in an > area where no-shows for many services (haircuts, etc) are common. > However, if nearby gynecologists do not report the same no-show rate, it > might be something unique to your practice. Good luck, > > Ashley > > -- > D. Ashley Hill, MD > Associate Director > Department of Obstetrics and Gynecology > Florida Hospital Family Practice Residency > Orlando, Florida > Next message: Kathi Wilson: "Re: Gel, Pit, & VBAC tragedy" Previous message: Efrain Ramirez: "Re: Gel, Pit, & VBAC tragedy" In reply to: Rafael Haciski MD: "Re: TeleVox" Next in thread: D. Ashley Hill, MD: "Re: TeleVox attn Rafael" Reply: D. Ashley Hill, MD: "Re: TeleVox attn Rafael"

Return to

Mail a New Message to the Forum: ob-gyn-l@obgyn.net Forum Administrator: geffrey.klein@obgyn.net Report Technical Problems: webmaster@obgyn.net Last Updated: Mon Nov 2 04:47:31 2009

The American Medical Association is no longer designating CME hours for AMA Category II CME credit. However, physicians themselves may self designate learning activities as Category II CME credit hours if they feel it is of sufficient educational merit and meets the formal definitions of continuing medical education. OBGYN.net believes these interaction in this forum meets these criteria. For further information see the AMA web site.