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Re: TeleVox From: Rafael Haciski MD (haciski@earthlink.net) Wed Feb 28 00:35:07 2001 Messages sorted by: [ date ][ thread ][ subject ][ author ] Next message: K Dew: "Re: cervical ripening" Previous message: Rafael Haciski MD: "Re: TeleVox" In reply to: D. Ashley Hill, MD: "Re: TeleVox" Next in thread: K Dew: "Re: TeleVox attn Rafael" Reply: K Dew: "Re: TeleVox attn Rafael" Ashley, It's actually the sad state of affairs in these parts. We are very conveniently located, give detailed descriptions, send them practice info before the visit, including map, and call them the day before. Usually the hard-core infertility patients (with voluminous records forwarded to us before visit) all show up, it's the younger patients, primarily for GYN visits that fail to show most often. (about 85% of our practice is infertility, rest are GYN) Rafael -- Rafael Haciski, MD FACOG Gynecology & Infertility Assoc. Baltimore MD http://www.ivf-md.com > From: dahmd@cfl.rr.com (D. Ashley Hill, MD) > Reply-To: ob-gyn-l@obgyn.net > Date: Tue, 27 Feb 2001 23:21:20 -0600 > To: Multiple recipients of list OB-GYN-L <ob-gyn-l@mail.medispecialty.com> > Subject: Re: TeleVox > > At Tue, 27 Feb 2001, Rafael Haciski MD wrote: >> >> We have our patient coordinator call our new patients the night before, >> sometimes the morning of the visit and despite assurances that they are >> coming, we still have a 50% no-show rate for new patients - very >> frustrating. >> > Rafael- This is a pretty high no-show rate. I would be concerned about > things like poor communication skills by your scheduling staff, > difficulty finding the practice, or a practice location that makes it > inconvenient to visit. Of course, it could just be that you live in an > area where no-shows for many services (haircuts, etc) are common. > However, if nearby gynecologists do not report the same no-show rate, it > might be something unique to your practice. Good luck, > > Ashley > > -- > D. Ashley Hill, MD > Associate Director > Department of Obstetrics and Gynecology > Florida Hospital Family Practice Residency > Orlando, Florida > Next message: K Dew: "Re: cervical ripening" Previous message: Rafael Haciski MD: "Re: TeleVox" In reply to: D. Ashley Hill, MD: "Re: TeleVox" Next in thread: K Dew: "Re: TeleVox attn Rafael" Reply: K Dew: "Re: TeleVox attn Rafael"

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