Re: TeleVox
From: Rafael Haciski MD (haciski@earthlink.net)
Tue Feb 27 19:23:26 2001
If we were much busier, yes, but right now I do not feel like spending extra
money on hardware, and (probably equally importantly) many people resent
"automatic" impersonal calls.
--
Rafael Haciski, MD FACOG
Gynecology & Infertility Assoc.
Baltimore MD
http://www.ivf-md.com
> From: evsono@pipeline.com (art fougner, md)
> Reply-To: ob-gyn-l@obgyn.net
> Date: Tue, 27 Feb 2001 08:01:00 -0600
> To: Multiple recipients of list OB-GYN-L <ob-gyn-l@mail.medispecialty.com>
> Subject: Re: TeleVox
>
> Rafael,
>
> it might free up your patient coordinator for more productive tasks?
>
> art
>
> At Tue, 27 Feb 2001, Rafael Haciski MD wrote:
>>
>> We have our patient coordinator call our new patients the night before,
>> sometimes the morning of the visit and despite assurances that they are
>> coming, we still have a 50% no-show rate for new patients - very
>> frustrating.
>>
>> So I am not sure how an automated system would help.
>>
>> --
>> Rafael Haciski, MD FACOG
>> Gynecology & Infertility Assoc.
>> Baltimore MD
>> http://www.ivf-md.com
>>
>>> From: Mark Perloe <mperloe@ivf.com>
>>> Reply-To: ob-gyn-l@obgyn.net
>>> Date: Mon, 26 Feb 2001 18:23:11 -0600
>>> To: Multiple recipients of list OB-GYN-L <ob-gyn-l@mail.medispecialty.com>
>>> Subject: Re: TeleVox
>>>
>>> We are doing a demo of the online version ASP tomorrow. Plan to consider
>>> housecalls to generate a personal MD phone message to any new patient at
>>> the time they schedule and a followup call 72 hours before the appointment.
>>> I'll get back after I see the demo.
>>>
>>> At 06:07 AM 2/25/01 -0600, you wrote:
>>>> Anyone on this list having used the TeleVox system? (HouseCalls,
>>>> LabCalls)
>>>>
>>>> Please contact me off list at el@lisse.na
>>>>
>>>> greetings, el
>>>
>>> Mark Perloe, M.D. http://grs.ivf.com 404-843-2229
>>> 5445 Meridian Mark Rd, Suite 270, Atlanta, GA 30342
>>>
>
> --
> art fougner, md
>
> A series of 1000 cases begins with but a single anecdote.
>