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Re: PREGNANCY: Insurance billing/coding for miscarriage at 13 1/2 weeks (more)

From: Sara (anonymous@obgyn.net,)
Fri, 29 Feb 2008 10:43:10 -0600 (CST)


At Fri, 29 Feb 2008, Sara wrote: >
>I am having a problem with my ob's office. I miscarried at 13 1/2
>weeks. Baby measured at 13 weeks. I have an HMO plan. 1st visit is
>$15.00 copay. Everything else including the hospital is covered for the
>rest of the pregnancy. I had ob visits on 12/26 (5 1/2 weeks, dr's office said this was an amnorhreah visit), 1/18 (8
>1/2 weeks), 2/15 (12 1/2 weeks), and then I came in on 2/21 to discuss
>options as there was no heartbeat at my peri appt at 13 1/2 weeks. The
>last visit we scheduled my d&c for the next day.
>
>I went online to check my claims and my ob's office has billed for every
>visit that I had. I can understand a copay on the 21st as surgery was
>scheduled (that can technically be called a pre-op visit), but my other
>two visits should have been covered under maternity. Called my
>insurance company and they say that I was charged office visits not
>prenatal. They told me to call the billing office and have them recode
>as prenatal visits. Called the billing office and she says I was
>charged correctly because there is not a code for less than 4 visits. So
>you get charged each visit. Let me say this billing clerk is very
>difficult to work with. I have had problems getting her to get me a
>referral for the perinatologist and for an endo specialist. I had to
>get my insurance company involved both times to get it straightened out.
>ONLY after my insurance company got involved would she do the referral.
>She kept telling me I didn't need one and I did. The billing clerk told
>me that my first visit doesn't count as it was an amnoreah visit. I
>told her, I was pregnant and they did a pregnancy test.
>
>So I call my insurance company back and they said that was crap
>(literally), that she was not coding correctly. They say one pregnancy
>is $15 copay for me, whether 5 weeks or 40 weeks.
>
>So is this true? If I really do owe the money, I don't have a problem
>paying it. I do have a problem with being billed inappropriately. I
>tend to know what my insurance covers as I work as a contract
>specialist, so I read the fine lines. Is this proper billing for a
>miscarriage at 13 1/2 weeks. It's like adding insult to injury here.
>
>My insurance company says I don't have to pay the additional money and
>they will having a patient advocate call me. I think they are goingt to
>be having the advocate call my ob's office.

MORE: The insurance called me back and said they can't tell the dr's office how to charge. They can't give me a CPT code that the dr's office should be charging either. Can anyone help me that knows about coding? Is there a code for miscarriage at 13 weeks? How is this handled in other offices or am I just stuck with an additional bill adding insult to injury here? Basically my insurance says I am stuck with this unless I can get the dr's office to do a corrected bill.






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