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Re: Gyn: You can't please all of the people all of the timeFrom: Dr Eberhard W Lisse (el@lisse.na)Wed Jan 30 14:10:53 2008
I try and schedule my elective surgery well before consulting, ie in the morning or during lunch (they feed us in three out of four hospitals :-)-O). I do not like to consult in the morning and then have a list in the afternoon. I *NEVER* do elective surgery on the same day as the consultation. Or even the day after the first consultation, but I try to see patients scheduled for surgery the day before surgery again. Most patients are quite patient and say: "Dr, we can see you are busy" and the odd patient who has other commitments will reschedule (and we then give her priority) I also will work over lunch or late or even on Fridays to work off backlogs. If a patients becomes angry and gives my staff a hard time I discuss this with the patient at the next opportunity and if she doesn't have an extremely good reason she will be unaccepted, there are 9 other ObGyns to choose from. Of course my colleagues take co-payments, (I don't) and most of them hefty. One thing about restarting the process. Don't. Never ever. If a patient doesn't trust me or I don't trust her, that's it. She's unaccepted. And will *NEVER* be allowed back (unless under circumstances that constitute an emergency). greetings, el On Jan 30, 2008, at 22:40, Richard Chudacoff wrote:
> Good idea Anna. From now on my patients will get an appointment
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